We provide this on-line request system for customers to report non-urgent problems.

Urgent problems should be reported to us by calling Customer Service on (02) 4993 4100 or visiting the Council Administration Office.

Select your Online Request from the Menu List on the left of screen.

Helpful hints:

  • Some fields within the forms are compulsory and the form cannot be submitted without this information.
  • We encourage you to provide your contact phone number as we may need to contact you for more information.
  • Please provide as much information as possible, information of good quality will help us to help you.
  • Where appropriate, it is also helpful if you upload a photo.

We are happy to talk you through the request entry process, please call during business hours on (02) 4993 4100.