Online Customer Requests

We provide this online request system for customers to report non-urgent problems.

Urgent problems should be reported to us by calling Customer Service on (02) 4993 4100 or visiting the Council Administration Office.

Using the Menu select the category relating to your problem, then select the request type to create your online customer request.

Helpful hints:

• Some fields within the forms are compulsory and the form cannot be submitted without this information.
• We encourage you to provide your contact phone number as we may need to contact you for more information.
• Please provide as much information as possible, information of good quality will help us to help you.
• Where appropriate, it is also helpful if you upload a photo.

We are happy to talk you through the request entry process, please call us during business hours on (02) 4993 4100.